TripodLink Global Solutions Co. is committed to comply with the Data Privacy Act of 2012 (DPA) in order to protect your right to data privacy. This privacy notice describes how we collect and process your personal information through our website, applications, support, and services. By relying on our services, you consent to the practices outlined in this Privacy Notice.

1. Information We Process
2. How We Collect Your Information
3. Purposes and Uses of Your Personal Information
4. Sharing and Disclosure of Your Personal Information
5. Security Measures
6. How To Contact Us

1. Information We Process
   
   

   Tripodlink Global Solutions Co. collects information about you depending on how you interact with us.

   1. Contact Information: such as name, work/business address, contact number, and email address.
   2. Payment Information: billing/delivery address, bank account number, and mode of payment.
2. How We Collect Your Information
   
   

   Tripodlink Global Solutions Co. may collect personal information from you, for example:

   1. Through Our Website: When you visit our website. We gather information about you when you inquire about the products and services we offer.
   2. Customer Support: You will be asked to provide your contact information, which would be helpful to address the issue if you need to speak to our support team to assist you when you are experiencing system-related issues.
   3. Directly from you: When you make a purchase, contact us with questions or complaints, for marketing purposes.
   4. Information you provide through our system: To access or use the system, you will be asked to provide your information.
3. Purposes and Use of Your Personal Information
   
   

   All information collected shall be used for legal purposes as mandated by the Data Privacy Act and other relevant laws.

   1. To communicate and respond to your inquiries and complaints, and assist you with your purchases.
   2. To provide efficient services, such as providing real-time support, processing payments, and fulfilling orders.
   3. For Sales and Marketing, such as products and services tailored to your interetc, special events, surveys, and promotions.
4. Sharing and Disclosure of Your Personal Information
   
   

   We will never share nor disclose our customers’ personal information to others. All employees and personnel of Tripodlink shall maintain the confidentiality and secrecy of all personal data that come to their knowledge and possession, even after resignation, termination of contract, or other contractual relations. Personal data under the custody of the company shall be disclosed only pursuant to a lawful purpose, and to authorized recipients of such data.

5. Security Measures
   
   

   We maintain organizational, technical, and physical safeguards designed to protect the confidentiality of your personal data against unlawful or unauthorized access, process, disclosure, or use.

6. How To Contact Us
   
   

   For questions or comments, you can contact us by emailing us at dpo@tripodlink.com.ph